Maximatic Food Warmer EWM 9933 User Manual

LIMITED WARRANTY* ONE (1) YEAR:  
Your small kitchen appliance is warranted to the original purchaser to be free from any manufacturing  
defects under normal use and conditions for one (1) year, cord excluded. During that period, should the  
appliance fail to operate properly, return the appliance with your sales receipt to the store where  
purchased. If you use your appliance for household use and according to instructions, it should give  
you years of satisfactory service. This product warranty covers only the original consumer purchaser  
of the product.  
WARRANTY IS ONLY VALID WITH A DATED PROOF OF PURCHASE.  
To guarantee repair or replace without charge, a dated sales receipt showing purchase within the  
limited warranty period* must accompany the appliance. Without a sales receipt, warranty will be  
estimated according to the appliance's manufactured date. A comparable appliance should arrive  
within 2-3 weeks. However, in case an appliance is not covered by warranty, correspondence offering  
alternatives will be mailed to you.  
Stainless Steel Buffet Server  
With Warming Tray & Oven-Safe Roasting Pan  
During the one-year warranty period, a product with a defect will be either repaired or replaced with a  
reconditioned comparable model (at our option) when the product is returned to our Service Center.  
(See the “Returns” section below). The repaired or replacement product will be in warranty for the  
remaining balance of the one-year warranty period and an additional one-month period.  
This limited warranty covers appliances purchased and used within the 50 contiguous states  
plus the District of Columbia and does NOT cover:  
- Damages caused by unreasonable use, neglect, normal wear and tear, commercial use, improper  
assembly or installation of product.  
- Damages caused in shipping.  
- Damages caused by replacement or resetting of house fuses or circuit breakers.  
- Defects other than manufacturing defects.  
- Breakage caused by misuse, abuse, accident, alteration, lack of proper care and maintenance, or  
incorrect current or voltage.  
- Lost or missing parts of the product. Parts will need to be purchased separately.  
- Damages of parts that are not electrical; for example: cracked or broken plastic or glass.  
- Damage from service or repair by unauthorized personnel.  
- Extended warranties purchased via a separate company or reseller.  
- Consumer’s remorse is not an acceptable reason to return a product to our Service Center.  
*The consumer is responsible for any delivery charges for all replacement units provided for exchange  
under the warranty.  
RETURNS: Any return of defective merchandise to the manufacturer must be processed accordingly  
by contacting customer service first to obtain an RA # (Return Authorization Number). We will not  
accept any returns of merchandise without an applicable RA #.  
We cannot assume responsibility for loss or damages to products returned to us during incoming  
shipment. For your protection, always carefully package the product for shipment and insure it with the  
carrier. Be sure to enclose the following items with your return: any accessories related to the  
problem, your full address and daytime phone number, a note describing the problem, a copy of the  
dated sales receipt or other proof of purchase and a valid RA#.  
C.O.D shipments cannot be accepted.  
Model EWM-9933  
*One Year Limited Warranty valid only in the 50 contiguous states plus the District of Columbia,  
excluding Puerto Rico and the Virgin Islands.  
This warranty is effective only if the product is purchased and operated in the USA; product usage  
which is in violation of the written instructions provided with the unit will void this warranty.  
For international warranty, please contact the local distributor.  
**Any instruction or policy included in this manual may be subject to change at any time.  
Model  
EWM-9933  
Elite Platinum® Stainless Steel Buffet Server  
with Warming Tray & Oven-Safe Roasting Pan  
MAXI-MATIC®, USA  
18401 E. Arenth Ave. City of Industry, CA 91748  
Customer Service Dept: (626) 912-9877 Ext: 120 MON-FRI 9am-5pm PST  
INSTRUCTION MANUAL  
Before operating your new appliance, please read all instructions carefully and keep for future reference.  
 
HELPFUL TIPS .  
BEFORE FIRST USE .  
1. It is important to maintain all cooked foods at a minimum of 140º over an extended  
period of time to prevent any food borne illness.  
2. It is recommended to periodically check the temperature of the food with a food  
thermometer while serving.  
3. All foods have different consistencies so depending on what you are serving you may  
have to adjust the temperature lower or higher to maintain a minimum temperature of  
140º.  
4. Temperatures may fluctuate as the food is being served and the contents of the large  
pan and / or buffet trays are emptied.  
1. Remove packaging materials such as cardboard, plastics or Styrofoam and  
discard appropriately.  
2. Wipe clean all the parts with a soft damp cloth or sponge and dry thoroughly.  
3. Assemble the buffet server according to the drawing on page 2 under Parts &  
Features.  
4. Make sure the temperature control setting is in the “OFF” position.  
5. Plug the appliance into a grounded outlet only.  
6. Turn the temperature setting to “HIGH” and leave on for 5 minutes to burn off any  
excess residue that may be present from the manufacturing process that was not  
cleaned during step 3. You may experience an unusual smell which is normal  
and will go away after a short period of time.  
5. You may adjust the temperature accordingly to avoid over or under heating the prepared  
food.  
USING THE WARMING TRAY ONLY .  
DO NOT USE ABRASIVE MATERIALS TO CLEAN THE SURFACE!  
1. With the temperature setting in the “OFF” position, plug the appliance into a grounded  
outlet.  
2. Do not use the large pan and buffet trays.  
DO NOT IMMERSE THE WARMING TRAY OR PLUG IN WATER OR  
OTHER LIQUIDS!  
3. Clean and dry the surface thoroughly before use. See Care & Cleaning Instructions in  
this manual.  
4. Set the temperature control to “Warming Tray”.  
5. Place food on the warming tray to keep warm. This is not intended to defrost or cook  
food.  
NOTE: Do not place clear dome lids on warming tray surface.  
6. Food should be left on the warming tray less time than when the large pan and / or  
buffet trays are used as it is not covered. Recommended time is 2-3 hours.  
7. Once you are through using the Warming Tray, turn the temperature setting to the “OFF”  
position and unplug from the outlet.  
BEGIN USING YOUR BUFFET SERVER .  
1. With the temperature control setting in the “OFF” position, plug the power cord  
into a grounded electrical outlet.  
2. The Power indicator light is blue. The Temperature light is red and will come on  
while the unit is heating up to the desired temperature or adjusting to maintain a  
steady temperature. If the red light is off then the desired temperature setting  
has been reached.  
3. Place defrosted or pre-heated food into the large pan or each buffet tray as  
desired. This is not intended to defrost or cook food.  
8. Let the appliance completely cool down before cleaning and storage.  
IT IS RECOMMENDED TO REMOVE THE LARGE PAN AND BUFFET TRAYS  
FROM THE WARMER IF IN USE WHILE THE CONTAINERS ARE EMPTY.  
4. Adjust the temperature setting knob to the desired temperature.  
USING THE WARMING TRAY with LARGE PAN .  
1. With the temperature setting in the “OFF” position, plug the appliance into a grounded  
outlet.  
2. Clean and dry the surface thoroughly before use. See Care & Cleaning Instructions in  
this manual.  
3. The large pan is oven safe so you can take your dish directly from the oven to the  
warming tray. NOTE: Always use oven mitts when removing large pan from the  
oven, as handles will be hot.  
4. Set the temperature control knob to the desired temperature.  
5. Monitor the temperature of the food regularly to ensure a minimum temperature of 140º  
is maintained.  
6. Once you are through using the Warming Tray, turn the temperature setting to the “OFF”  
position and unplug from the outlet.  
5. Once you are through using the Buffet Server, turn the temperature setting to the  
“OFF” position.  
6. Remove the plug from the wall outlet.  
7. Let the appliance completely cool down before removal and cleaning of the large  
pan and / or the buffet trays.  
8. Remove any remaining food from the buffet containers.  
7. Let the appliance completely cool down before cleaning and storage.  
4
3
 
USING THE WARMING TRAY with LARGE PAN & BUFFET TRAYS….  
TEMPERATURE SETTINGS  
1. With the temperature setting in the “OFF” position, plug the appliance into a grounded  
outlet.  
2. Clean and dry all surfaces thoroughly before use. See Care & Cleaning Instructions in  
this manual.  
3. Set the temperature control to Medium. NOTE: It is important to remember when  
using the buffet trays inside of the large pan the temperature control setting must  
be on Medium in order to reach the minimum temperature of 140º.  
4. The Buffet Server can keep food warm for a longer period of time if the lids are used. It is  
not recommended to exceed 4 hours or food may begin to dry out.  
5. Once you are through using the Warming Tray, turn the temperature setting to the “OFF”  
position and unplug from the outlet.  
1. All foods have different consistencies and may require a lower or higher  
setting to keep the food warm. For example, a higher temperature setting  
will be required to keep mashed potatoes warm and a lower temperature to  
keep gravy warm.  
2. All warm or hot foods should be maintained at a minimum of 140ºF to  
prevent the risk of food borne illness.  
3. Use a food thermometer to monitor the temperature of the food and adjust  
the temperature control if needed to maintain a minimum of 140ºF.  
4. It is recommended to periodically check the temperature when serving over  
a long period of time.  
5. Many factors can affect the temperature of food. This unit is designed to  
reach a minimum temperature (see below) for each setting. Below are some  
important tips to remember when using the buffet server.  
6. Let the appliance completely cool down before cleaning and storage.  
HELPFUL TIPS .  
Warming Tray - 150ºF  
This setting is used when placing foods directly on the warming tray only.  
1. The buffet trays and the large pan are oven safe. The lids are not oven safe.  
2. When serving warm or hot foods you can warm the buffet trays in the oven prior to  
putting food inside to help keep the temperatures higher during initial serving.  
3. You can also use water inside of the large pan when using the buffet trays to distribute  
the heat more evenly without creating hot spots in the buffet trays. This is especially  
effective when serving sauces or creamy dishes.  
NOTE: The Temperature ranges below are measured with the large  
pan and / or buffet trays on the warming tray.  
Low - 160ºF  
This is the minimum setting when the large pan is used on the warming tray  
Medium - 170ºF  
This is the minimum setting when the large pan and buffet trays are used on  
the warming tray.  
High - 180ºF  
This setting will be used to keep foods at a higher temperature when using  
the large pan and / or buffet trays.  
CARE & CLEANING .  
1. The temperature setting should be in the “OFF” position and never plugged into the outlet while  
cleaning.  
2. The unit should be completely cool before cleaning.  
3. Wash the lids with warm soapy water using a sponge or dishcloth. Rinse and dry thoroughly to  
remove soap residue  
NOTE: When placing food directly on the warming tray only use the  
Warming Tray Setting.  
NOTE: The Low-Medium-High settings are for use with the large pan  
and/ or buffet trays. The surface temperature of the warming tray will  
be much hotter than the above temperature ranges in order to transfer  
heat from the warming tray to the large pan and / or buffet trays.  
4. The large pan and buffet trays are dishwasher safe.  
5. Wipe the warming tray clean with a damp cloth and dry thoroughly.  
¾
¾
Do not immerse the appliance in water at any time.  
Do not use abrasive cleaners or scouring pads.  
NOTE: Silicone handles are oven safe up to 350 ºF.  
NOTE: Extended use over long periods of time at high temperatures  
may cause discoloration of the buffet trays and scorching may occur  
on the warming tray.  
6
5
 
SHORT CORD PURPOSE…  
A) A short power-supply cord should be used to reduce the risk resulting from  
becoming entangled in or tripping over a longer cord.  
B) Longer detachable power-supply cords or extension cords are available and may  
be used if care is exercised in their use.  
C) If a longer detachable power-supply cord or extension cord is used:  
1) The marked electrical rating of the cord set or extension cord should  
be at least as great as the electrical rating of the appliance; and  
2) The cord should be arranged so that it will not drape over the  
countertop or tabletop where it can be pulled on by children or tripped  
over unintentionally.  
If the appliance is of the grounded type, the extension cord should be a grounding-  
type 3-wire cord.  
THREE-PRONG PLUG….  
CAUTION To ensure continued protection against the risk of electric shock  
connect to properly grounded outlets only.  
If this appliance has a three-prong plug (meaning there are three prongs to fit into a  
power outlet), please follow the below instructions:  
To reduce the risk of electric shock, this plug is intended to fit into a three-prong  
power outlet only in one direction. If it does not fit, contact a qualified electrician. Do  
not attempt to modify the plug in any way.  
7
 

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